Livermore, Calif. – Information Direct – Comcast Calif
Livermore, Calif., January 13, 2023 – To assist residents and emergency personnel keep related throughout current historic rainstorms, Comcast’s community of practically 147,000 public Xfinity WiFi hotspots all through Northern and Central California is now out there and free to make use of for anybody, together with non-Xfinity prospects.
The best way to contact
For a map of public Xfinity WiFi hotspots, that are situated indoors and outside in locations like purchasing areas, parks and companies, go to Xfinity.com/wifi.
When the hotspot is inside vary, choose the “xfinitywifi” community from the system’s checklist of obtainable networks and launch the browser. Signal-in choices will seem for each Xfinity prospects and non-customers.
Xfinity Web prospects They’ll sign up with their account credentials and can robotically hook up with Xfinity WiFi hotspots of their vary sooner or later. Alternatively, they will obtain a file Xfinity WiFi Hotspots app and login utilizing their account credentials.
Non-Xfinity Web subscribers You want to discover the “Contact” part and conform to the phrases and situations for connection. Non-customers will be capable to renew their free periods each two hours.
** Please be aware that if the consumer doesn’t see the “Settle for and Join” button, the hotspot they’re attempting to hook up with is within the Xfinity buyer’s house and is Not Open to the general public.
There are additionally some easy and simple issues prospects can do now to get ready and keep related, even in dangerous climate. They’ll get began by downloading Comcast information Free cellular apps:
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Xfinity My Account – Get updates on outages and report service outages.
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Xfinity Stream – Watch stay TV, get climate updates, and pre-download reveals and films to observe offline in case you lose energy.
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Xfinity WiFi Hotspots Xfinity Web prospects can entry tens of millions of Xfinity WiFi Hotspots out there throughout the nation.
Comcast might also ship Textual content alerts Clients with details about service outages or suggestions for restoring their providers. Clients can log in Xfinity app To verify so as to add their cell phone numbers.
Listed here are some further useful suggestions and security precautions:
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Clients should join televisions, modems, and cable packing containers to surge protectors to guard them from injury within the occasion of lightning or sudden energy outages.
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Emergency administration procedures dictate that the electrical energy have to be restored first and Comcast should obtain clearance that it’s secure for our crews to start any restore work. If prospects expertise a lack of service on account of an influence outage, native energy should first be restored earlier than Xfinity’s video, phone or Web providers can start working once more.
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If prospects have electrical energy however no Xfinity providers, Comcast recommends restarting or resetting units, together with wi-fi gateways, modems, routers, and cable packing containers.
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In some circumstances, prospects could restore energy however not their Xfinity providers as a result of industrial energy to our community has not been restored in that space.
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Clients ought to at all times avoid damaged energy strains and cables for security.
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Ahead your private home cellphone quantity to a cell phone quantity so prospects can obtain emergency calls even when they don’t seem to be house.
Recommendation for Comcast Enterprise Clients:
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Obtain the Comcast Enterprise app and allow Be Anyplace to permit one other system to position calls utilizing your online business’ caller ID.
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Allow name forwarding in order that enterprise calls may be obtained on cellular units.
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Confirm that the battery backup is working in order that voice providers stay out there throughout an influence outage.
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Make sure that Connection Professional providers are arrange accurately. The automated wi-fi backup characteristic will assist units keep up and operating.
Comcast is dedicated to serving to prospects keep related To what’s necessary to them – all yr spherical.
For extra data, prospects can chat on the Web With an agent, go to Xfinity.com/response Or join with Comcast on Twitter at @worker.
About Comcast
Comcast Company (Nasdaq: CMCSA) is a world media and know-how firm that connects individuals to the moments that matter. We’re primarily centered on connectivity, aggregation and streaming with 57 million buyer relationships throughout the US and Europe. We provide broadband, wi-fi and video by means of our Xfinity, Comcast Enterprise and Sky manufacturers; Creating, distributing and broadcasting main leisure, sports activities and information programming by Common Filmed Leisure Group, Common Studio Group, Sky Studios, NBC, Telemundo and a number of broadcast networks, Peacock, NBCUniversal Information Group, NBC Sports activities, Sky Information and Sky Sports activities and delivering unforgettable experiences at Common Parks and Resorts in america and Asia. Go to www.comcastcorporation.com for extra data.
Caller knowledge
Comcast
John Curiel
+1 925-315-2690
jon_koriel@comcast.com
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